How it works

At Apomeds, you can order treatments for erectile dysfunction, premature ejaculation, hair loss or any other medical conditions and receive the medication directly to your doorsteps. We connect you with European licenced doctors that will issue an electronic prescription. This prescription will be sent automatically to a registered mail-order pharmacy and you will receive your order fast delivered directly to your door.

How Apomeds works

  • 1
    Select your condition
    Select the condition you need treatment
  • 2
    Fill in a short questionnaire
    Each questionnaire will be reviewed by EU-licenced doctors, which includes all questions that are required to safely prescribe you the medication.
  • 3
    Delivered to your door
    The EU registered pharmacy will send your medication with a trusted courier service and discreetly packed directly to your door.

Visit Apomeds on your Phone or PC

1.You choose the desired treatment online

Visit Apomeds on your computer, tablet or phone and select the condition you need treatment for. For the future prescriptions and orders, no need of filling out the form again so the order time will much shorter.

Fill out a medical questionnaire

2. Fill out a short medical questionnaire

After choosing the condition, you also will be asked to fill the medical form. The medical form is a questionnaire where you will be asked various questions regarding your medical conditions.

Please answer the questions accordingly while filing the form so the doctor can create a reliable diagnosis and confirm the treatment you want. Otherwise, the doctor will have to reject your enquiry.

Later, the form will be checked by an EU licenced doctors to ensure which treatment is right for you. After that you will be redirected to a medication selection page where you will choose your desired medication (branded or generic) suggested by our doctor; after choosing the suggested treatments you will be redirected to our payment page where we will charge your credit card or other preferred payment option.

After the payment is settled, the doctor will issue the prescription and forward it automatically to our associate mail order pharmacy. More information about our associate doctors and mail-order pharmacies can be found in the About us Page.

Mail order pharmacy send medication

3. Registered Mail- order pharmacy sends medication

The pharmacist will double-check medication with the prescription and if everything will match as need it, medication will be sent in discreet packaging with our trusted courier services. You will receive your order directly to your door.

Your personal Apomeds Account

Apomeds is safe and secure

Apomeds is safe and secure

If you are a returning customer, you will see all your information in your account. The medical questionnaire is saved accordingly to your last order and if there were no changes in your health from your last order, you will be able to order a follow-up prescription in a matter of seconds. This way you can be sure that you will never run out of your needed medication.

EMail notifications Apomeds

Email Notifications

Please make sure to register with a valid E-Mail address as this will be the most used type of communication.

  • The first email is a confirmation of your registration with all the relevant information regarding your order.
  • After verification of the prescription by the doctor, you will get the second email with the confirmation of sending the prescription to the registered mail pharmacy.
  • In the third email, you will be notified that your order was sent by the pharmacy.
  • And last you will receive an email from the courier service with the tracking number of your order

Apomeds protects your data

We protect your data

Our servers are 100% secure so you can order your medication and treatments with full confidentiality. Your medical information is encrypted with an SSL encryption and will never be shared with anyone other than one of our EU-licensed doctors. Our pharmacy is regulated with all relevant regulators in the UK. More information about us and regulations can be found on our About us Page. Please also take a look at our Privacy Policy to find out how we process data.

Shipping and Delivery Apomeds

Shipping & Packaging

Apomeds will ship your medicine in discreet packaging, that does not indicate the contents inside. Only the address will be appearing on the package. Nothing on the outside indicates that there is prescription medication within. More information on Shipping and Delivery can be found here.

Feedback Apomeds

Feedback's and Complaints

Criticism, suggestions, complaints and questions can be addressed directly to Apomeds at [email protected]. Your feedback is very important to us. Our Customer support is available from Monday to Friday 8 am till 5 pm via Phone + Local Number: 0800-4725510 FREE in the UK or International Number:+43 681-84665606 or via Chat.

It is also very important to us to state that the internet should never replace the experience of visiting the doctor in person, but if you know your medical condition and have already taken the medication in the past, our service can help you to make the process easier for you.

Most frequently asked questions:

How can I be sure to receive only genuine medication?

Our pharmacies are licensed by the Pharmaceutical General Council of the UK and/or any other EU member state regulatory body, which guarantees that medicines are from genuine sources. Besides, we and our associate mail-order pharmacies are regulated by the MHRA (Regulatory Authority for Medicines and Health Care Products in the UK) and the GPhC in respect to our UK associate mail-order pharmacy. Those regulators are responsible for ensuring the sincerity of medical service providers, as well as their compliance with legal guidelines, prevailing in the medical sector.

Does Apomeds work with licensed doctors?

Yes, all doctors that work with Apomeds are certified and approved in the EU. You will also see the name, addresses and License of the prescribing doctor on your prescription.

Is it legal to prescribe online medications?

As a rule, every patient within the EU has the right to seek medical advice. This regulation is supported by the law on the freedom to provide services. A doctor from e.g. The UK (where online prescriptions are generally approved) can, therefore, accept an online request from patients in other EU countries, advise them on where appropriate to prescribe treatment.

What is the legal situation for the distribution of medicines in the EU?

Since 2003, mail-order pharmacies in the EU have been legally able to send medicines to other EU countries. This is done with the help of cross-border prescriptions - that is created in one of the EU member states to be redeemed in another member state. More information can be found here.

How are the online pharmacies and doctors regulated?

The partners of are controlled on two independent levels. All doctors and pharmacies hold a license and are under the supervision of the competent authorities in each EU country. On the other hand, both the doctors and our affiliated pharmacies are strictly audited by us, including their specialist medical examinations and additional qualifications.

What payment methods do you offer?

Credit/Debit Cards: We offer all major credit cards like Visa, Maestro, Mastercard, Visa Electron, Visa Debit and Visa Pay. Credit Cards are allowed from the following countries: Germany, Switzerland, Portugal, Denmark, Sweden , Poland and the United Kingdom.

PayPal: PayPal is available for customers from all countries. It offers you a variety of payment options, and additional security via the PayPal Buyer Protection. Important: You may need a free PayPal account.

Sofort from Klarna: Klarna's instant transfer is instant. Anyone who has an activated online banking account with pin / tan process can use the instant transfer. Shipping is accelerated because the transfer credit is issued immediately. This payment method is available in Germany only.

GiroPay: Giropay is a final online payment process for parts of the German banking industry. It is based on transfer using online banking and has been specially optimized for the requirements of e-commerce This payment method is only available for German customers.

SEPA direct debit: SEPA or the Single Euro Payments Area is a payment integration initiative of the EU (European Union), the aim of which is to make euro bank transfers and - within Europe as easy as domestic payments.This payment method is only available for German customers.

Trustly: (immediate transfer via online banking) and bank transfer. Trustly can be used from the following countries: Denmark, Germany, Poland, Sweden and the UK.

Wire Transfer: The wire transfer option is available for all the countries we ship. In this case we will send you our Bank information's and you have the option to pay your order in your local bank or via Online Banking. Please note that you will have to pay your order in advance.

To which countries Apomeds serve?

Apomeds provide service to patients from Denmark, Germany, Switzerland, Sweden, Portugal, and the United Kingdom.

What will be shown on my on the credit card statement?

The charge will appear as apomeds.com_+43681-84665606.

Can I have the service reimbursed by my national health insurance?

Prescriptions are legally considered as private prescriptions, therefore a reimbursement of the costs by the health insurance is not possible. However, reimbursement policies change from country to country and you should check in your home country for further information.

Will I get only the medication or only a prescription?

You will receive only the medication. A copy of your e-prescription will be sent via E-Mail.

How long will it take until I get the confirmation of the doctor?

Doctors will do their best to process your request as soon as possible. Between 9 am and 6 pm, doctors usually respond to your request within minutes. At weekends, doctors usually process the requests within 12 hours.

Can my partner order for me?

No. For compliance, privacy and medical reasons, each patient must request treatment himself.

Can I order via Phone?

No. The doctor can not issue a prescription without the completed online questionnaire. Only you can access your account and enter the required information. Our support staff must under no circumstances place an order in your name in the system.

Can I cancel my order?

If the doctor did not issue the prescription, you can cancel the order free of charge. But if the prescription was approved and sent to the online pharmacy cancellations can not be made.

Do I get my money back if the doctor did not approve the treatment?

You will be charged for the treatment only after the order is completed. In rare cases we might charge the amount from your selected payment method and if the doctor does not issue the prescription the money will be refunded immediately back to the same payment method.

How can I register?

Click on "Log in" in the upper right corner of the start page and register as a new user. A second option is to simply create your account as part of the order process after completing the questionnaire.

I did not get any Email notifications from Apomeds?

Please check always your spam order. Sometimes our Email notifications are sent there by accident. If not, please contact our Support team. Also please be aware to register a valid Email address.

visa/ mastercard/ maestro/ trustly/ bank