Shipping and Delivery
All prices stated on the Website include shipping and the electronic prescription. As soon as your parcel has been sent by the mail-order pharmacy, you will receive an email from us with your order details and shipping address.
The courier service will send you also the tracking number, that you can use to track the status of your shipment.
The shipping company will send your treatment directly to your doorstep, you can also choose to send your order to your workplace or PO Box.
All orders are processed only after a successful receipt of payment. After receipt of payment, a doctor will evaluate your questionnaire and upon completion we will forward your prescription to the mail- order pharmacy. The pharmacy will then pack your order and deliver it to you via courier service company.
Tracking of shipment
Once your package has been sent by the pharmacy, you will receive an email with the tracking number and website link of the courier service. With this number you can follow the status of your treatment through the website of the courier. Simply enter your package tracking number and click on "Track Mail". We usually send order via DHL. The international tracking Page of DHL can be found here. For the United Kingdom please click here.
Packing of your order
All treatments are safely packaged in a discreet envelope or box. All the goods are discreetly packaged and no mention is made of the contents of the parcel or the sender. The envelope is only provided with your delivery address. Thus, we can guarantee the maximum protection of your privacy.